Accepted

Thank you for shopping with San-asna Designs. We are here to help if you are not entirely satisfied with your purchase. 

Qualifying returns must be in “Saleable” condition.  No marks, No wrinkles, No dirty fibers.  Please make sure clear plastic bags is used to ship products back.

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Returns

You have 14 calendar days to return an item from the date you received it.  To be eligible for a return, your item must be unused and in the same condition you received it.  Your item must be in the original packaging.  Your item needs to have the receipt or proof of purchase.

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Refunds

Once  we receive your item, we will inspect and notify you that we have received your return.  We will immediately notify you of the status of your refund after inspecting the item.  If your return is approved, we will initiate a refund to your credit card( Or original method of payment).  You will receive the refund with in a certain amount of days, depending on your card issuer’s policies.

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Damage

The seller will personally hand pick the products for you after inspecting every details. The damage is rare. However, Please let us know within the 24 hours of  receiving the product about any discripancies you see in the product with a photo of any damage. We will send you the replacement with no additional cost to you.